Cyber Security

Basic

This course is designed to educate employees on how to protect themselves from digital threats. It covers the fundamentals of cybersecurity and provides the tools to safeguard personal and business information. Participants will learn to identify and prevent cyber risks by adopting best security practices.

Target Audience

The course is intended for all business users.

Cyber Security

Intermediate

This course offers a comprehensive and well-researched collection of tools needed to protect sensitive information and navigate the digital world safely. Through specific modules, participants will gain advanced skills to identify and counter the most sophisticated cyber attacks.

Target Audience

This course is designed for anyone within an organization.

DE&I

Explore and implement Diversity, Equity, and Inclusion (DE&I) practices within the workplace. Through a series of thematic lessons, you will learn how to understand and value individual differences, promote equity, and create a truly inclusive work environment.

Target Audience

The course is designed for the entire organization and can be scaled down or adapted for specific audiences.

Ethical

Code

This course provides practical and easy-to-understand content covering all provisions that establish corporate liability for crimes committed by directors or employees for the benefit of the company. Key concepts are tailored to the retail sector and presented with concise teaching tools.

Target Audience

This course is designed for corporate employees and contractors.

English Pills

for Retail Staff

The course is designed to equip retail employees with essential language skills to communicate effectively with customers in an international context. Through a fresh and interactive approach, participants will learn practical conversational skills that will help them manage the optimal sales process.

Target Audience

The course is designed for all store personnel.

ESG

The ESG course (Environmental, Social, Governance) offers a comprehensive examination of the sustainability principles and practices that are reshaping the business landscape. Participants will learn how companies can positively impact the environment, society, and governance.

Target Audience

This course is designed for all corporate audiences and can be customized or condensed for specific groups.

GDPR

for Retail

This course simplifies GDPR compliance through practical examples, equipping participants with the necessary tools to ensure a high-quality customer experience and the accurate, professional management of customer data.

Target Audience

This course is intended for store managers, customer service representatives, and all store personnel.

People

Management

People Management is designed for team leaders seeking practical tools to unlock their employees' potential and enhance both individual and team strengths.

Target Audience

This course is intended for all functional managers and anyone in the organization who manages a team.

Salesforce

Automation

The Salesforce Automation course is designed to equip sales professionals with the essential skills needed to manage and optimize sales processes using Salesforce. Through interactive and hands-on modules, participants will learn how to navigate, consult, and edit the Customer Sheet section of the platform.

Target Audience

This course is designed for sales professionals in the Food & Beverage industry.

Store

KPIs

To achieve collective goals, it is essential to understand and effectively utilize available tools. A thorough grasp of store KPIs (Key Performance Indicators) is crucial. This course will enhance your team’s awareness of the significance of KPIs and empower them to take a proactive approach.

Target Audience

This course is intended for all store personnel.

Store

Management

This course is designed to develop determined store managers who can lead the team to achieve ambitious business goals. This program will provide you with key skills to manage the store, optimize performance, and perfect the customer experience.

Target Audience

This course is designed for current and aspiring store managers.

Visual

Merchandising

The Visual Merchandising course provides you with techniques to attract, engage and influence consumers. In an era of digital transformation in retail, it offers a deep understanding of the evolution of visual merchandising to create engaging and innovative shopping experiences.

Target Audience

This course is designed for all store associates in the wholesale channel.

Whistleblowing

This course provides essential training in recognizing, reporting and dealing with situations of wrongdoing or non-compliance within the organization. Through detailed modules, you will learn the basic principles of whistleblowing, exploring the legal, ethical and practical aspects.

Target Audience

This course is designed for employees and contractors at all levels.

XStore

This interactive course quickly trains store staff on the essential skills needed to use the Oracle XStore checkout system. Targeted modules develop the skills needed to ensure a high-quality customer experience right out of the box.

Target Audience

This course is aimed at point-of-sale staff who use the XStore checkout system.